CUSTOM ART
Terms and Conditions
One Observation is a small business, with only myself creating the art.
Please understand that other engagements can result in a longer wait time for commissioned work.
WAITLIST
The typical turnaround is three weeks, encompassing creation, printing, and shipping.
Wait times are often adjustable, and in cases where necessary, a custom piece can be expedited in the queue.
The flexibility is contingent upon the current workload. Please note that there are no exceptions during busy periods or holidays.
TERMS
Please respect that illustrations are
a fun way to recreate a special moment.
Artwork is produced based on the images received, where they are not made to be identical to the original image due to the style.
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You are eligible for one free round of changes to custom work i.e: adjusting facial features, fine-tuning sizes, adding further detail, etc.
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Further changes made outside of the eligible free round will be charged on top of the original quoted price.
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You will have a 72-hour window to confirm these changes, otherwise resulting in a finalised drawing.
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All custom artwork is based on an hourly rate.
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Framing is available at an additional cost
PAYMENT
All Custom Art requires payment prior to completion of work.
Customers can find their names under the Custom Payment Link.
Let's Work Together
FOR ANY ENQUIRIES OR CUSTOM WORK EMAIL MONICA@ONEOBSERVATION.COM.AU
Please allow 1-3 business days for a response.